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Insurance & Claims

Our Warehouse staff and Carriers take the utmost care with your cargo, however the product is fragile and in many instances it travels over great distances on multiple modes of transport which results in an increased risk of loss or damage. Our insurance provides you peace of mind and covers your product up to a maximum valuation of Landed Cost plus the cost of insurance and freight against transit and storage related losses.

Through our wholly owned subsidiary Axis ContainerWorld Insurance Inc. we offer All Risks Cargo insurance with zero deductible to cover your product whilst in our care (both transit and storage) in any of our facilities. Our certified claims department administrators will handle the complete process for you, including claim preparation, liaising with surveyors, claim submission and claim payment expediting. Throughout the entire process, our administrators will keep you informed on the exact status of your claim and answer any questions you may have. Please also note, that every effort will be made to salvage and recondition as much damaged product as possible to mitigate loss.